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Frequently asked questions

Answered in brief.

The questions we get most often. Yours isn’t here? Ask the assistant at the bottom right or write to us.

I’m already a Pixify-AI customer. How do I get Buchify?

You activate Buchify in the customer panel. After that, the “Accounting” tile appears there, and you switch to the software with one click — without a second login. Buchify is a separate annual subscription alongside your website: CHF 149 per year, with the first 30 days free.

How do I open an account if I don’t have a Pixify website?

Via Open an account: enter your company and address, add a card at Stripe – and you’re in, 30 days free with all features. You’re only charged on day 31 (CHF 249 per year); if you cancel before then, you pay nothing. The invoice is issued by Pixify, the platform behind Buchify. If you later buy a website from Pixify-AI, the subscription switches to the customer price.

Do I need accounting knowledge?

Not for invoices, reminders and bank reconciliation. You write invoices and see who has paid; the revenue account comes from the item. For the year-end closing, basic knowledge helps — or you give your fiduciary their own access. They then see exactly what you see.

Is there a Buchify app?

Yes – for iPhone on the App Store and for Android on Google Play. The app is free and shows your Buchify as you know it: snap receipts, invoices, figures and notifications, for example when a payment has come in or a follow-up is due. You sign in with your Buchify account and the second factor; after that, your fingerprint or face unlock is enough.

Where is my data stored?

On servers in Europe (Frankfurt am Main), operated in line with the Swiss FADP and the European GDPR. Your documents are kept as PDFs, exactly as they were sent, and everything can be exported at any time.

What happens if I cancel?

Your access switches to read-only mode; it isn’t closed. The ten-year retention obligation under Art. 958f CO applies to you, and we won’t stand in its way. There’s no lock between you and your documents.

Is the QR-bill really bank-compliant?

Buchify generates the Swiss QR Code according to the SIX Implementation Guidelines, with payment part and receipt in the prescribed format — with QR-IBAN and reference or with a regular IBAN.

In which languages do invoices go out?

German, French, Italian or English – set per customer. Invoice, quote, order confirmation, credit note, reminder and the accompanying email use that language automatically, including the wording SIX prescribes for the QR payment part. The app as well: everyone chooses their language in the app, and a new company gets its chart of accounts in its language.

Does Buchify need access to my e-banking?

No. Buchify reads the camt file you download from your e-banking. It doesn’t connect to any bank and never knows a bank password. You upload the payment file for suppliers and salaries to your e-banking yourself.

Can my fiduciary work with me?

Yes. You invite them under “Users” with the fiduciary role; they get their own login with a second factor and see all their client companies in one overview. Access is included in the subscription.

Can I bring over my existing data?

Yes. From bexio we bring over the whole financial year – contacts, journal, opening balances, customer and supplier invoices – first as a preview, then without duplicates. From other programs, customers come via CSV. How switching works →

Does it support both the net tax rate method and the effective method?

Both – and agreed or received consideration. The return is built from your entries, with the SFTA form items. For now, it is still submitted by hand in the SFTA portal.

What does payroll cost?

It’s an add-on, priced by the number of payslips in a month: 1 employee CHF 10.– · up to 5 CHF 25.– · up to 10 CHF 45.– · up to 25 CHF 90.– per month, billed for a whole year. You can move up at any time (today you only pay the difference until the end of your year); moving down takes effect from the renewal.

Does Buchify report salaries to the AHV and insurers (ELM)?

Not electronically yet. Buchify checks the data against ELM 6.0 and outputs the annual report as a preview draft; only a Swissdec-certified program may transmit it. Until then, the AHV salary statement, the withholding tax statement and the salary certificate go out as PDFs.

Does Buchify read my receipts automatically?

Yes, with the “Receipt reading” add-on: you photograph the receipt in the phone login, Buchify reads supplier, date, amount and VAT, splits several rates and suggests the account – nothing is posted until you tap. up to 25 CHF 5.– · up to 75 CHF 12.– · up to 200 CHF 25.– per month, billed for a whole year. Without the add-on, you enter the amount, VAT rate and account yourself. Either way, the scan stays attached to the expense.

How long do documents stay readable?

Ten years – as long as the law requires. Even after cancellation: your access switches to read-only mode, and the export keeps working.

Does Buchify have a till for my shop?

Yes, as an add-on from CHF 24.90 per month for one till (all tiers): on your phone or tablet you sell items or a custom amount – cash with change, card and TWINT (through your own terminal or directly via your Stripe account: card on the Stripe reader, TWINT as a QR code) – and hand over the receipt printed, as a PDF or by email. In the evening you count the cash; the day goes into the books as one entry, and the sales go into VAT. More about the till →

Can I pay suppliers from Buchify?

Yes, with a payment file: you tick your open supplier invoices, Buchify creates the file (pain.001) with IBAN, QR or RF reference and amount, and you upload it to your e-banking and approve the payments there. Domestic in CHF and EUR, euros into the SEPA area, and accounts abroad too. Buchify still doesn’t connect to your bank. More about paying →

Does Buchify have a CRM?

A small one, included in the annual price: opportunities from enquiry via quote to invoice, a history per contact with notes, calls and meetings, and follow-ups with a reminder by email and in the app. The opportunity follows the quote by itself. More about opportunities →

Can I decide what an employee sees?

Yes. On top of the role, you tick per person what they see – for example only time tracking, only the till, or invoices and contacts. Only the owner and the fiduciary see salaries; anyone linked to their login in payroll sees only their own under “My area”.

Can I just take a look?

Yes – the demo is a real sample company with customers, invoices, reminders and a bank statement. You can touch everything; it’s reset every night. No sign-up, no credit card.

Anything else?

Write to us – a human who knows Buchify will reply.